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Privacy Policy

Effective Date: 01/23/2024

Introduction
Desklog.ai is committed to protecting the privacy and security of our users’ data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and services.

Contact Information
Owner and Data Controller: Desklog AI INC.
Address: Desklog AI INC. – 1010 Saint-Catherine St W #200, Montreal, Quebec H3B 5L1, Canada
Email: support@desklog.ai

Types of Data Collected
Personal Data we collect may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Profession
  • Company details (name, industry, company size)
  • Location data (country, state, city)
  • IP address
  • Usage data (how you interact with our services)

How We Collect Data

  • Direct interactions (e.g., account sign-up, forms, communications).
  • Automated technologies (e.g., cookies, analytics tracking).

Use of Data
Desklog.ai uses the collected data for various purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To monitor the usage of our services
  • To detect, prevent, and address technical issues
  • To fulfill any other purpose for which you provide it

Disclosure of Data
We may disclose your personal data in the following situations:

  • To service providers and partners who assist us in meeting business operations needs and to perform certain services and functions: providers of hosting, email communication, and customer support services, analytics, marketing, and advertising.
  • For legal reasons, if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security
Desklog.ai takes the security of your data seriously and uses appropriate technical and organizational measures to protect it against unauthorized or unlawful access, alteration, disclosure, or destruction.

Your Data Protection Rights
Depending on your location, you have the right to:

  • Access, update or delete the information we have on you.
  • Object to the processing of your personal data.
  • Request that we restrict the processing of your personal data.
  • Be provided with a copy of the data we have on you in a structured, machine-readable, and commonly used format.
  • Withdraw your consent at any time where Desklog.ai relied on your consent to process your personal data.

Children’s Privacy
Our services do not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us at support@desklog.ai.